Customer service with context.
Reply through connected channels in the Inbox. Read the history and hand over the conversation without losing what was discussed.
Customer relationships, powered by AI
From the first conversation to your next sale.
Connect WhatsApp, Instagram and email. Organize leads, automate follow-ups and move sales forward with your team and AI agents.
Choose a plan that fits your team.
Multichannel inboxSales pipelineAI agents
Every conversation has a next step.
- Inbox
Keep the conversation in context
- Pipeline
Track every opportunity
NewIn negotiationClosed - AI and team
Move the conversation forward
QualificationFollow-upNext action
Where your customers are, your team comes together.
WhatsAppInstagram
Messenger
TelegramEmail
Website chatA message comes in. The work needs to move forward.
Who replies? What was agreed? When should you follow up? Kavio brings the information together so your team can act.
A next step for every lead.
Track deals in your pipeline, choose stages, assign owners and schedule tasks. Switch between board and list to fit your workflow.
Follow up on what was agreed.
Activate AI follow-up in a conversation. It uses the history and pauses when the customer replies so your team can take over.
Turn routines into automations.
Build visual flows with triggers, conditions, messages and CRM actions. Test before publishing and pause individual automations when needed.
The right access for your team.
Customize roles and permissions. Restrict specific conversations to administrators and selected members. Track ownership changes in the history.
See beyond the messages.
Track sales and customer service metrics. Connect payment and sales platforms to bring their events into your sales process.
One connected operation. Different ways to use it.
From first interest to proposal.
See the lead’s stage, track tasks and pick up the deal with its history at hand.
The purchase is not the end of the conversation.
Hand over to support or customer success, assign an owner and preserve the customer’s context.
Organize the work across your team.
Set access, track the pipeline and review metrics to decide where to focus.
AI connected to the work that moves sales forward.
Give your agents your business context, set objectives and test their replies. AI helps serve customers, qualify leads and follow up. Your team sets the rules and steps in when a customer needs a person.
↙Agents serve and qualify with context
✧Lead scores help prioritize based on interactions
↗Follow-up resumes and pauses when the customer replies
A score is an estimate, not a guarantee of purchase. Analysis requires enough information. Your team tracks customer service and sales metrics to evaluate the process.
AI agents
Configure knowledge, objectives and tone. Test conversations before activating.
Lead scoring
Use conversation signals to help your team decide who to prioritize.
AI follow-up
Follow up with context while respecting agreements and channel rules.
Visual automations
Connect triggers, conditions and actions to organize work at every stage.
Connect your customer’s entire journey.
From lead capture to conversations and sales, bring in information from the tools your operation already uses.
Conversations
WhatsApp · Instagram · Messenger Beta · Telegram Beta · Email · Website chat Beta
Serve customers through connected channels in the Inbox.
Forms and lead capture
Typeform Beta · Typebot Beta · inlead Beta
Receive responses through webhooks and create contacts and leads.
Marketing and relationships
ActiveCampaign Beta · Mailchimp Beta · Intercom Beta
Sync contacts and events. The Intercom connection receives contacts, not Inbox messages.
Sales and payments
Kiwify · Hotmart Beta · Stripe Beta · Hubla · Eduzz Beta · Monetizze Beta · Asaas Beta
Bring purchase and payment events into your sales process.
Custom connections
API Beta · Webhooks Beta
Connect other systems with technical configuration.
Official WhatsApp API Customer onboarding is being prepared and is subject to Meta approval. Official campaigns are not yet generally available.
Start with 7 days free
How many people will use Kavio?
Every feature included. Enter your team size to see the lowest monthly price. Compare other packages if you want more AI credits.
Try it with your team and 100 shared AI credits per company. Choose the plan that takes effect after 7 days.
Need more people? Enter your total team size here. Extra users are included in the price, with no need to contact sales.
Enter a whole number between 1 and 1,000 people.
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One complete CRM. All of this is included.
- Multichannel Inbox
- Board and list pipeline views
- Tasks and ownership
- Visual automation builder
- AI agents and follow-ups
- AI lead scoring
- Sales and customer service metrics
- Roles, permissions and private conversations
- Integrations, APIs and webhooks
Additional users are included in the totals above. AI features use credits. Integrations require connection and authorization; provider features and costs may vary.
Monthly base prices per account. Applicable taxes appear at checkout before payment. Monthly AI credits are shared by the team and do not roll over. Extra credits are prepaid, with no automatic top-ups.
From subscription to your first conversation.
- 01
Choose your plan
Set your team size and check the total before subscribing.
- 02
Set up your workspace
Connect your channels, invite your team and set permissions.
- 03
Start serving customers
Organize your pipeline and configure agents and automations for your process.
Choose with clarity.
How does the 7-day free trial work?
For eligible new subscriptions: choose a plan, create your account, verify your email and add your card through Stripe. Your trial starts when checkout is complete, with no subscription charge at that time. You get 7 days and 100 AI credits per company, with no automatic top-ups. Monthly billing for your plan and extra users, plus applicable taxes, starts when the trial ends unless you cancel beforehand. Checkout shows the date and total. You can cancel under Settings > Plan and billing.
How do I get started?
Choose a plan, create your account and complete your subscription. Then connect your channels and invite your team. Each provider may require its own authorization.
Can I keep my existing channels?
You connect your own accounts to the CRM. Requirements vary by channel and connection type. Contact support to check your setup before migrating a phone number.
How does AI usage work?
Every plan includes monthly credits shared by the team. A credit is not a message: usage varies by feature, model and context. Extra credits are purchased separately, without automatic top-ups. With an active subscription, running out of AI credits does not stop human customer service.
Is each company’s data kept separate?
Each company has its own workspace. Permissions define members’ access and specific conversations can be restricted.
Is the official WhatsApp API available?
General customer onboarding is still being prepared and depends on Meta approval. WhatsApp QR support is a separate connection option.
Your team, ready for the next conversation.
Customer service, sales and AI in one place. Choose a plan to get started.